Teams are complex and are often in need of support,
motivation and re-alignment from managers and leaders.
Learn to become an effective leader by exploring the qualities, skills and
abilities required to get the best out of people. Using high standards of
management as a model to enhance the organisation’s image and influence
teams in a positive way.
Duration
One day
Designed for
Those whose achievement will be determined by the effectiveness of the team
they lead.
Content
• Different types of teams
• An audit of how your team is currently performing
• The importance of setting goals and planning collaboratively
• Working out what is and is not possible with your team
• Delegating tasks
• The value of motivation and reward
• Working out what works
• Feedback is fuel for continuous improvement
Learning outcomes
• Consult with team members to ensure common purpose, goal clarity and key
individual accountabilities
• Collaborate with your team in establishing performance plans that will allow
you to achieve your operational goals
• Involve your team in planning, decision making, problem solving and dayto-
day cooperative relations
• Facilitate team work via communication with clients and customers as well
as the team itself
• Reward and recognise team member achievement
• Provide clear and constructive feedback to all team members
• Resolve conflicts collaboratively
Link to qualification
BSBWOR502A - 1 unit towards Diploma of Management.
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